Last updated: 16 September 2026
Welcome to Lemar Natural Products. These Terms and Conditions govern your use of our website (lemarnaturalproducts.co.za) and the purchase of any products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.
1. General
This website is owned and operated by Lemar Natural Products. These terms apply to all visitors, users and customers of the website. We may update these terms from time to time, and the version published on this page at the time of your order applies to that order.
2. Products and Pricing
We make every effort to display our products, descriptions and prices as accurately as possible. All prices are shown in South African Rand (ZAR) and include VAT where applicable. We reserve the right to correct any errors, change prices or update product information at any time without prior notice. Product images are for illustration purposes and may differ slightly from the actual product.
3. Orders and Payment
When you place an order, you will receive an order confirmation by email. This confirms that we have received your order but does not guarantee that the product is in stock. Payment must be made in full at the time of ordering through the payment methods offered at checkout. We reserve the right to refuse or cancel any order where a product is unavailable, where there has been a pricing error, or where we suspect fraudulent activity.
4. Delivery
Delivery timeframes and costs are set out in our Shipping and Delivery Policy. While we make every effort to deliver within the stated timeframes, delivery times are estimates and are not guaranteed.
5. Returns, Refunds and Cancellations
Your rights regarding returns, refunds and cancellations are set out in our Refund Policy and Cancellation Policy, and are subject to the Consumer Protection Act and the Electronic Communications and Transactions Act.
6. Use of the Website
You agree to use this website for lawful purposes only. You may not use the website in any way that may damage, disable or impair it, or interfere with any other party’s use of it. You may not attempt to gain unauthorised access to any part of the website or its systems.
7. Intellectual Property
All content on this website, including text, logos, graphics, images and product descriptions, is the property of Lemar Natural Products and is protected by applicable intellectual property laws. You may not copy, reproduce or use any content without our written permission.
8. Limitation of Liability
Our products are cosmetic and personal care items intended for external use only. Information provided on the website is for general purposes and is not intended as medical advice. If you have a known allergy or skin condition, please consult a healthcare professional before use and always follow the usage instructions provided. To the extent permitted by law, Lemar Natural Products will not be liable for any indirect or consequential loss arising from the use of our website or products.
9. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the South African courts.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us through our Contact Us page or by email at sales@lemarnaturalproducts.co.za.